Stretching to
New Heights in
Mortgage Servicing

Mortgage Origination

Transformation Through Automation and Process Optimization Resulting in Increased Quality and Efficiency

Nexval's origination services guarantee streamlined processes to meet the challenges of the mortgage industry. Our goal is to deliver a complete transformation of the customer's origination process through automation and re-engineering. This results in reducing costs, increasing quality, and gaining efficiencies for our customers. Nexval's seamless origination blend helps escalate operational efficiency and drive ROI. Our solutions look beyond just providing support functions. The Nexval team obtains in-depth knowledge to automate compliance monitoring to achieve a linear process.

Our Origination Capability

Loan Setup

Processing

Underwriting

Closing

Post-Closing

Funding

Mortgage Origination

LOAN
TYPES

- Conventional
- Commercial
- Hard Money
- Investor Loans
- FHA -VA

ORIGINATION
CHANNELS

- Retail
- Wholesale
- Correspondent
- Private Investors
- Warehouse

CASE STUDY

Loan File Review – Automation & Process Re-engineering

Issue Description

About Process: Review Loan File for Completeness and Accuracy, and identify missing documents for adherence to guidelines.
Lack of predefined KPIs related to Quality, Productivity, Turn-Around-Time, leading to lack of performance visibility to Sr. Management.

Manual spreadsheet-based check list leading to errors in the process.

Significantly high costs for file review operations.

Solution

Nexval leveraged our expertise by establishing a standard Document Dictionary in Loan Fulfillment Lifecycle. 800+ doc types were identified and defined with respective naming conventions in our client consultation

Defined end-to-end process flow for Loan Document Indexing and Stacking function

Value-Add Delivered

Application of Six Sigma & Lean methodologies to define, track, measure and report Key Performance Indicators (KPIs) for Productivity, Quality, Turn-Around Time. Automated web-based Portal checklist to perform Loan File Review

Robust Management Dashboard to gauge process/associate performance on Quality, Turn-Around Time & Productivity

Cost savings by implementing offshore resources

Click Here for More Powerful Case Studies

Come Join Us

MBA’s Servicing Conference & Expo

Servicing

February 20-23, 2024

Hyatt Regency, Orlando

Click to Meet

ICE Experience 2024

IT

March 18 - March 20, 2024

Wynn Las Vegas

Click to Meet

NAMFS Conference

Property Preservation

May 06-27, 2024

Embassy Suites, Frisco, Texas

Click to Meet

The National Settlement Services Summit (NS3)

Title

May 21-23, 2024

Naples, FL

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NAMB National

Mortgage Brokers

October 18 – 21, 2024

Caesars Palace, Las Vegas, NV

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The Five Star Conference & Expo - Exhibit

Property Preservation

TBA

Click to Meet

AltaOne

Title

October 15-18, 2024

Hilton Orlando Bonnet Creek, Orlando

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MBA’s Annual Convention & Expo

Origination and Servicing

October 27-30, 2024

Denver, CO

Click to Meet

Testimonials

Sr. Vice President, Offshoring appreciating Nexval for Pandemic Planning

I truly appreciate all your efforts over the past days. I would be happy if you could pass along my thanks to all our associates at Nexval as well.
I am so proud of everyone on our team for the flexibility and persistence you have demonstrated during the last couple of weeks. It was only eight business days ago that we were directed us to convert all employees to Work From Home as soon as possible. That effort required a huge amount of coordination and flexibility on everyone’s part, and we now have nearly all employees enabled for WFH.

Vice President, Loss Mitigation thanking Nexval for Pandemic Assistance

Really appreciate your fast work on this. This is big for us and Loss Mit. You guys are the best! Thank you!

QA Manager

You and your team went above and beyond to give us everything we needed (including modifying their schedules and putting in extra time at a moment’s notice). The quality of the work was also very good. Nexval’s support for us has during our transition has been excellent and was vital to our success this month. Thanks again

Vice President - Vendor Management

Thanks for putting in the time and doing whatever it took to get the job done. Your hard work and willingness to do this has not gone unnoticed. Thank you, thank you!

Vice President - Support Operations

I am writing you today in recognition of your efforts and leadership that you provide daily. I am excited to report for the month of July, we have reduced our validated reported errors by close to 50% in July compared to June. As this has yet to represent itself as trend, I expect as much and specifically associate this achievement as a direct result of the collaborative effort of Nexval and our onshore operations. Thank you for your continued dedication to the growth of our operation. Team is doing a terrific job

Vice President- Loan Acquisition & Loan Admin

I am very impressed by the effort that was put in to get this done. I know it has been a lot of hard work but it has paid off. We still have final pass coming soon but this is still a huge accomplishment.

Manager - Lending Audit

I just wanted to give a “shout out” to the auditing team and let you guys know that I allocated just over $4 MM in FNMA and FHLMC loans with 0 errors. Great job!!!
Thank you!

Manager - Loan Audit

I wanted to share with you some numbers that I believe share a success story regarding the additional efforts put into place with a recent challenges we have encounter for Priority Deal . We have been working closely to come up with ways to strategically use the tools available to provide more efficiencies in the corp reconciliation, and within the last two days came up with many opportunities.
Great Work!

AVP - Loan Admin

Just wanted to say, you guys are doing an AWESOME JOB auditing! Your numbers continue to increase daily. Keep up the great work!

Manager - Loan Admin

Think this is the winner!!! Thanks SO much for the efforts. I can’t even wrap my brain around how complex this must have been. Awesome work!!, Manager - Loan Admin, appreciating Automated Tool to validate Loan Boarding Audit Post Boarding Changes

Get in Touch

Mortgage Origination

Loan Setup

Processing

Underwriting

Closing

Post-Closing

Funding

MBA’s Servicing Conference & Expo

Servicing

ICE Experience 2024

IT

NAMFS Conference

Property Preservation

The National Settlement Services Summit (NS3)

Title

NAMB National

Mortgage Brokers

The Five Star Conference & Expo - Exhibit

Property Preservation

AltaOne

Title

MBA’s Annual Convention & Expo

Origination and Servicing

Loan Setup:

Processing:

Underwriting:

Closing:

Post-Closing:

Funding: