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Knowledge Process Outsourcing
Knowledge process outsourcing describes the outsourcing of core information-related business activities which are competitively important or form an integral part of a company's value chain. KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise.
Internet Technology Enabled Services
ITeS: Information Technology that enables the business by improving the quality of service is Information Technology enabled Services (ITeS). IT enabled Services (ITeS), also called web-enabled services or remote services or teleworking, covers the entire gamut of operations that use information technology for improving efficiency of an organization.
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