Stretching to
New Heights in
Mortgage Servicing

Mortgage Origination

Transformation Through Automation and Process Optimization Resulting in Increased Quality and Efficiency

Nexval's origination services guarantee streamlined processes to meet the challenges of the mortgage industry. Our goal is to deliver a complete transformation of the customer's origination process through automation and re-engineering. This results in reducing costs, increasing quality, and gaining efficiencies for our customers. Nexval's seamless origination blend helps escalate operational efficiency and drive ROI. Our solutions look beyond just providing support functions. The Nexval team obtains in-depth knowledge to automate compliance monitoring to achieve a linear process.

Our Origination Capability

Loan Setup

Loan Setup

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Processing

Processing

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Underwriting

Underwriting

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Closing

Closing

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Post-Closing

Post-Closing

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Funding

Funding

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Mortgage Origination

MORTGAGE ORIGINATION

LOAN
TYPES

- Conventional 
- Commercial
- Hard Money
- Investor Loans 
- FHA -VA

ORIGINATION
CHANNELS

- Retail
- Wholesale
- Correspondent
- Private Investors
- Warehouse

CASE STUDY

Loan File Review – Automation & Process Re-engineering

Issue Description

About Process: Review Loan File for Completeness and Accuracy, and identify missing documents for adherence to guidelines.
Lack of predefined KPIs related to Quality, Productivity, Turn-Around-Time, leading to lack of performance visibility to Sr. Management.
 
Manual spreadsheet-based check list leading to errors in the process.
 
Significantly high costs for file review operations.

Solution

Nexval leveraged our expertise by establishing a standard Document Dictionary in Loan Fulfillment Lifecycle. 800+ doc types were identified and defined with respective naming conventions in our client consultation
 
Defined end-to-end process flow for Loan Document Indexing and Stacking function

Value-Add Delivered

Application of Six Sigma & Lean methodologies to define, track, measure and report Key Performance Indicators (KPIs) for Productivity, Quality, Turn-Around Time. Automated web-based Portal checklist to perform Loan File Review

Robust Management Dashboard to gauge process/associate performance on Quality,  Turn-Around Time & Productivity

Cost savings by implementing offshore resources

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Testimonials

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